Logging In

Before You Begin

Your account must be created by your administrator in CloudERM before you can log in. Your registered phone number is set at account creation. Make sure your device can receive SMS messages.

If you are a new user, check your registered email inbox for a welcome email from CloudERM containing your login credentials.

Login Screen

When you open InspectERM, the login screen appears immediately.

Element	Description
Flag / Country Picker	Tap to select your country dialing code
Phone Number Field	Enter your registered phone number (digits only, without the country code prefix)
Sign In Button	Sends a one-time code to your phone
Settings Button (⚙️)	Located at the bottom, switches between server environments. Leave on Production for all daily work
Version Info	App version shown at the very bottom

Steps to Log In

1. Confirm the country code flag is correct, tap to change if needed
2. Enter your registered phone number
3. Tap Sign In
4. An SMS with a 6-digit code is sent to your number, the Verification screen opens automatically

Verification Screen

Element	Description
6-digit input boxes	One box per digit, tap to enter each digit from your SMS
Verify Button	Tap after all six digits are entered
Resend Link	Appears with a countdown timer, tap after the timer expires if you need a new code

After successful verification, your session is established and you are taken directly to the work list.

Session Persistence

Your session is saved securely on your device. You will not be prompted to log in again unless:

• You tap Logout from the side drawer
• Your session expires on the server
• You switch to a different environment in Settings

Troubleshooting

Problem	Solution
Did not receive SMS	Wait for the Resend timer, then tap Resend
Entered the wrong phone number	Return to the login screen and re-enter your number
OTP code expired	Tap Resend to request a fresh code
Cannot log in at all	Contact your CloudERM administrator to confirm your account is active